1. What you are accepting
You hereby consent to receiving advertising and informational messages from the ReloGuide service, operated by ReloGuide LLC (the "Service", the "Operator"), and to the processing of your contact details for that purpose.
Consent is voluntary. Refusing it has no effect on your access to the Service and its functions: without this consent you continue to use the Service in full and receive only service (transactional) notifications.
This document supplements the Privacy Policy and the Consent to personal data processing.
2. What messages you will receive
- news of the Service, announcements of new features and sections;
- content digests: posts, places, events, listings and offers for your city and interests;
- invitations to surveys, feature testing and community events;
- information about promotions and special offers from Partners of the Service, including discounts and promo codes;
- reminders about unfinished actions (an incomplete profile, a draft listing, unread messages).
3. Through which channels
- the email address stated in your Account;
- push notifications in the browser and mobile app;
- messages from the Telegram bot of the Service, if you have linked Telegram;
- notifications and banners inside the interface of the Service;
- SMS and messenger messages to the phone number you provided.
4. What data is used
To deliver and tailor messages we use: email address, phone number, Telegram identifier, push notification tokens, interface language, country and city, and anonymised information about your interests and activity in the Service (which sections and categories you open, what you follow, what you saved).
The Operator does not sell your contact details and does not pass them to advertisers and Partners for their own mailings. Partner offers are sent by the Operator itself.
5. What is not a marketing message
Regardless of this consent, you receive service (transactional) messages necessary for your Account to work: confirmation and sign-in codes, security alerts, support replies, messages about complaints and moderation measures, notices of material changes to the documents of the Service, and notifications about activity you subscribed to yourself (new chat messages, replies, responses to your listings).
Opting out of marketing does not disable those messages; the frequency of activity notifications is configured separately in the notification settings.
6. Withdrawal of consent
You may withdraw consent at any time and without explanation:
- in the notification settings of the Service;
- via the "Unsubscribe" link in any email;
- by disabling bot notifications with a command in Telegram;
- by writing to
abuse@reloguide.app.
Withdrawal takes effect within a reasonable processing period — as a rule no more than 3 business days. It does not affect the lawfulness of messages sent before it was received.
7. Duration
Consent is effective until withdrawn or until the Account is deleted. After a long period of inactivity the Operator may stop the mailing on its own initiative.
8. Liability
The Operator is not responsible for the content of Partner offers, the terms of their promotions or the outcome of contacting them: such offers are not a recommendation of the Operator and are not verified by it. You deal with a Partner independently and on that Partner's terms.
Delivery of messages depends on email services, telecom operators and notification platforms — the Operator does not guarantee delivery of any particular message.
9. Language of the document
The document is published in Russian, English and Thai. In the event of any discrepancy, the English version prevails.
10. Contacts
Questions and withdrawal of consent: abuse@reloguide.app.